Returns Policy
4everYoung
Effective date: 25 September 2026

This policy explains when we accept returns, replacements and refunds. It forms part of our Terms & Conditions.

1. Research products
For reasons of safety and quality, products that have been delivered to you generally cannot be returned or exchanged, because we cannot verify how they were stored after leaving us. This does not affect your rights where the product is faulty or not as ordered, as described below.

2. When we will replace or refund
We will replace the product or refund you, at your choice where possible, if:
— the product arrives damaged or defective
— you receive a different product, strength or format from the one you ordered
— part of your order is missing

3. How to make a claim
1. Contact us as soon as possible after receiving the order, by WhatsApp, phone or email (details below).
2. Give your order details and describe the problem. Send photos of the product, its packaging and the label where you can.
3. Keep the product and packaging. We may ask you to return it so we can inspect it, and we will arrange collection where needed.

4. Refunds
Approved refunds are made to the original payment method after we have reviewed the claim and, where needed, inspected the returned product. The time it takes for the money to reach you depends on your bank or payment provider.

5. Order cancelled before dispatch
If you want to cancel an order before it has been dispatched, contact us as soon as possible. If it has not been dispatched, we cancel it and refund you in full.

6. Your legal rights
Nothing in this policy limits your mandatory consumer rights under UAE law.

7. Contact
4everYoung
+971 56 577 2257
info@4everyoung.health